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Verbal communication

The exchange of information through words and sounds.

  • Sales pitch
  • Small talk

 

Non-Verbal communication

The exchange of information through gestures, facial expressions, and body posture.

  • Handshake
  • Smile

 

Written communication

The exchange of information through written words.

  • Bills
  • Contract

 

Electronic communication

The exchange of information through electronic devices (smartphone, tablet, computer, etc.).

  • Emails
  • Company’s website

 

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