Verbal communication

The exchange of information through words and sounds.

• Sales pitch
• Small talk

Non-Verbal communication

The exchange of information through gestures, facial expressions, and body posture.

• Handshake
• Smile

Written communication

The exchange of information through written words.

• Bills
• Contract

Electronic communication

The exchange of information through electronic devices (smartphone, tablet, computer, etc.).

• Emails
• Company’s website