Researches suggest that while traditional intelligence was associated with leadership success, it alone was not enough. People who are successful at work aren’t just smart—they also have a high EQ.
People With High EQ
- Make better decisions and solve problems
- Keep cool under pressure
- Resolve conflicts
- Have greater empathy
- Listen, reflect, and respond to constructive criticism.
People With Low EQ
- Play the role of the victim or avoid taking responsibility for errors
- Have passive or aggressive communication styles
- Refuse to work as a team
- Are overly critical of others or dismiss others’ opinions
Emotional intelligence impact on job performance:
- Emotional stability (greater ability to manage their own emotions and tolerate stress)
- Conscientiousness (tendency to be diligent, hardworking, control impulses)
- Extraversion (personality trait that makes people more open)
- General self-efficacy (confidence in the ability to cope with the demands of our job)
Benefits of EI in Business
- Motivation-high EI translates to better control of our motivation, and perhaps even more motivation for our coworkers!
- Those high in EI are able to understand and communicate with others, which makes it easier to develop and maintain a common team vision.
- Change-highly emotionally intelligent people can handle the stress.
Be an emotionally intelligent co-worker
- Don’t make assumptions about those you work with.
- Don’t expect anyone to communicate with 100 percent honesty.
- Be prepared to draw the line.
- Offer help; don’t wait for people to ask.
- Don’t take it personally.
Want to practice even more?…