Researches suggest that while traditional intelligence was associated with leadership success, it alone was not enough. People who are successful at work aren’t just smart—they also have a high EQ.

People With High EQ

  • Make better decisions and solve problems
  • Keep cool under pressure
  • Resolve conflicts
  • Have greater empathy
  • Listen, reflect, and respond to constructive criticism.

People With Low EQ

  • Play the role of the victim or avoid taking responsibility for errors
  • Have passive or aggressive communication styles
  • Refuse to work as a team  
  • Are overly critical of others or dismiss others’ opinions

Emotional intelligence impact on job performance:

  • Emotional stability (greater ability to manage their own emotions and tolerate stress)
  • Conscientiousness (tendency to be diligent, hardworking, control impulses)
  • Extraversion (personality trait that makes people more open)
  • General self-efficacy (confidence in the ability to cope with the demands of our job)

Benefits of EI in Business

  • Motivation-high EI translates to better control of our motivation, and perhaps even more motivation for our coworkers!
  • Those high in EI are able to understand and communicate with others, which makes it easier to develop and maintain a common team vision.
  • Change-highly emotionally intelligent people can handle the stress.

Be an emotionally intelligent co-worker

  • Don’t make assumptions about those you work with.
  • Don’t expect anyone to communicate with 100 percent honesty. 
  • Be prepared to draw the line.
  • Offer help; don’t wait for people to ask.
  • Don’t take it personally.

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