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Business letters and e-mails are…
📌 Polite: This means they use slightly more formal/professional English. Do not use slang.
Phrasal verbs and idioms are OK only in e-mails to business associates who you know well and have a friendly relationship with.
📌Concise: This means they focus on the essential information and they don’t include lots of extra details or long explanations that are not very relevant.
If you need to write a letter or e-mail, you can follow this structure:
📧 INTRODUCTION
– Salutation to open the letter
– Reference to any recent contact
– Expresses your reason for writing
📧 DETAILS– more information that is relevant to the letter’s purpose.
– Good/bad news
– Requests/offers
– Complaints
– Brief explanations
📧 CONCLUSION
– Next action
– Deadlines or time limits
– Contact information (if necessary)
– Closing
Some info taken from: espressoenglish.net
What about you?
⁉️ How often do you check your inbox?
⁉️ How many emails do you send a day?
⁉️ How do you structure your emails?
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